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Helping to Stay at Home

Are you or your loved one finding difficulty with daily routines or feel like you are needing a little bit of support?

Maybe you need some help but don’t want to leave the comfort of your home.

There are many reasons why people look for extra support.

It can be due to their age, or because they are living with complex medical conditions.

Leaving your home comforts and moving into residential care it not always necessary.

Many people would actually benefit from staying in their own home with the support of a carer.

Home care helps people live independently in their own home, which can be of great comfort to you and your loved ones.

Whether you are looking for yourself or a loved one, finding the right home support is key.

Here are some tips to help you to choose the best home care possible.

How to find the best home support

If you have decided that you or your loved one would benefit from home-care services, you can either get in touch with your local council who will carry out a needs assessment, or look for paid carers directly.

Paid carers can be either employed directly by you, or through a care agency or company.

The best way to find good quality and reliable carers is by contacting either the CQC (Care Quality Commission) or the UKHCA (United Kingdom Home Care Association).

They will be able to give you a list of accredited and approved carers in your area.

Philosophies and working practises

It is important that you find carers that work in line with your expectations, both in their care philosophy and the way that they work.

Some things that you should consider include:

  • Whether they provide person-centred support – individual care for their customers provided on a person-to-person basis
  • Do they have experience in providing support for people who have similar needs to you or your loved one
  • What types of care they can provide, such as: live-in, visiting care, physiotherapy, or nursing and clinical care
  • How specific carers are allocated to specific customers as well as the criteria and selection process for employing carers
  • What training is provided to care staff, as well as ongoing support for them day to day
  • Do they reflect your unique circumstances, such as: language needs, religious faith, or other moral beliefs

You should be able to find this information on their website, but you can also call and speak to them directly if you prefer.

Things you should ask

In order to make the right choice of carer or care agency, it is important that they work with you and your family in a practical sense.

Some of the things that you should think about include:

  • How much they charge – check what is included in the price and if there are any extras you need to be aware of
  • What care packages are available and how flexible they are
  • How to contact them out of hours or in an emergency
  • Whether you are likely to have the same member of care staff every visit or not
  • Will you have an agreed time slot and will they contact you (or how will they contact you) if they are late

If you decide to directly employ a carer, it is important to remember that you will become their ‘employer’, meaning that you will be responsible for holiday pay and sickness cover.

If you decide to use a care agency or company, they will ensure that you always have a carer to visit you despite sickness or holiday.

Caregivers who go the extra mile

There comes a time when we need some extra help to stay safe, comfortable and as healthy as possible.

An alternative to going into residential care, home care is a great way to preserve independence and maintain quality of life.

Often, home carers will go the extra mile to help to support their customers – such as those who work for Helping Hands.

“As a region, we really wanted to spread some happiness,” stays Helping Hands’ area care manager Leigh Jepson.

“Our carers have done an amazing job in looking after our customers during the pandemic  – they are true heroes – and many of our customers have had a really difficult time throughout the lockdowns.”

Helping Hands supplies live-in, visiting, respite, and nurse-supported care, enabling customers to stay as independent as possible, and continue to remain in their own homes.

Helping Hands hires its carers directly and uses an award-winning induction course to ensure they provide the best support possible.

Kindness is a quality that is especially important, alongside having the technical knowledge and training required to provide high-quality, person-centred support.

If you’d like to arrange care for yourself or someone you know, please contact their team of experts by calling 0808 239 5918.